
Appearing on CNBC’s Squawk Box Asia, Joe Atkinson, PwC’s global AI leader, discussed the rapid evolution of AI, emphasizing its overwhelming impact. He highlighted that companies embracing AI swiftly can realize triple the return per employee. Concerned about AI’s influence on your job? You’re not alone. Atkinson noted widespread apprehension among stakeholders – from board members to staff – regarding this innovative technology.
Describing the current situation as complex in terms of AI integration, Atkinson stressed the challenge of aligning organizational change with the swift pace of AI advancements. As companies around the globe seek advice from PwC on critical business matters, the demand for guidance on transitioning to an AI-centric future is escalating rapidly.
According to Atkinson, the upcoming phase in AI implementation involves expanding the technology’s capabilities within organizations, with early adopters expected to reap significant benefits. He emphasized the need to move beyond experimentation and proofs of concept towards scaling AI’s impact enterprise-wide.
Atkinson expressed optimism about the growth potential unlocked by scaling AI within organizations, citing PwC data indicating a threefold increase in revenue per employee for faster AI adopters compared to slower counterparts. Notably, he highlighted that leveraging AI tools can boost productivity, outputs, and creativity among employees.
Recent reports revealed that Verizon observed a 40% surge in sales following the deployment of an AI assistant for its customer service representatives. Leading consulting firms like PwC and EY are actively integrating AI solutions into their operations and offerings. EY reported a 30% growth in AI-related revenue for its latest financial year and has heavily invested in developing various AI platforms and products.
PwC’s strategic shift towards an AI-driven future has implications for its workforce structure. New hires at PwC are projected to assume managerial responsibilities within three years due to AI advancements. In response to the evolving landscape shaped by AI, PwC US plans to reduce graduate hiring by a third over the next three years as outlined in an internal presentation obtained by Business Insider.
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